Frequently Asked Questions
Below are a few of the common questions we receive about the bidding/auction process. Don’t see the answer you’re looking for? Contact Us and we’d be happy to help. ENJOY THE AUCTION!
You need to read and accept the specific terms for each auction.
The first lot closes at the time specified in the auction details. All other lots after have a staggered close.
If the auction has a soft close, the first lot closes at the time specified in the auction details. If a lot gets a bid in the last 3 minutes, the closing time for that lot gets extended 3 minutes to allow others to bid.
The buyer’s premium is a charge in addition to the hammer price (winning bid amount) of an auction item or lot. The winning bid is required to pay hammer price plus buyer’s premium (and any other required fees).
The state of Minnesota requires all online auctions to charge sales tax.
It means an item or lot is being sold in its current condition, that the buyer is accepting its faults even if they aren’t obvious. This is why it is important to inspect all items/lots before you bid.
The credit card you used at registration will automatically be charged at the conclusion of the auction. You cannot change the credit card on record during an auction. Some large or titled items will require cash payment and that will be clearly stated in the lot description.
A reserve is the minimum amount a seller will accept as the winning bid.
You will receive an email with an attached invoice. Open the invoice to view. Also, click the link provided to sign up for an appointment to pick up items. When choosing time, make sure to go to bottom of sign up and click submit. A confirmation email will be sent to you. Come during your appointment, sign in and receive your items. Please bring help and tools if necessary.